Who are your coaches, and what qualifications or certifications do they have?
Our instructors are passionate and experienced individuals that have training in a variety sports. Each instructor completes training upon being hired that ranges from age-appropriate instruction, safety protocols, and positive coaching techniques. Our coaches are certified in first aid, Concussion Awareness and CPR, and some hold coaching licenses with a sports governing body (e.g. USSF for Soccer) or have collegiate sports coaching experience.
What is the structure of a typical class?
Classes typically feature a warm-up, skill building drills, individual and team competitions, and scrimmages. Coaches utilize a wide range of curricilums that are tailored to each class and each session depending on the skill level and age of the players in the program.
What is your refund or credit policy if we miss a class or a session?
If your child misses a class due to illness, schedule conflicts, or other personal reasons, we are happy to look at a comparable class to do a make-up program if available. We are able to edit and prorate the season fee for class prior to registration if register after the start date, but are only able to provide account credits for withdrawal from the program with most of our partner facilities. We do not provide cash refunds for any reason. Refunds are only issued if management decides to cancel a program that participants have already paid and registered for.
What steps do you take to ensure the safety of the participants?
Your child's safety is our top priority! We use several methods to ensure the participants in our program are safe, including background checks for all staff and coaches, ongoing training for safety and injury prevention each session, strict supervision and low coach-to-kid ratios in classes and camps. Our staff are all first aid and CPR certified, and our management team perform regular equipment checks to ensure all gear is in safe and proper working condition.
Who/how can I contact if I have questions or concerns during the session?
Our corporate office number is 773-685-6902, but your local office may have a direct contact number as well. The quickest way to get in touch and directed to a team member best suited to assist you is by contacting us a info@hotshots4kids.com.
What age groups do you serve?
We offer programs for children as young as 2 years old through middle school, with classes and teams designed to fit each developmental stage. Small group and individual training for high school and college aged players is offered as well on a request basis.
What sports do you offer?
Our programs include traditional and innovative sports such as basketball, soccer, baseball/softball, volleyball, multi-sport, and fitness options as well as many others. We also run specialty camps, toddler programs, and our both girls and boys travel basketball teams.
Where are your programs located?
Hot Shots Sports partners with park districts, schools, and private facilities throughout multiple cities in the United States, with their flagship location in Chicago, Illinois. Check our program listings for exact locations near you.
Do you offer trial classes?
Yes! Depending on availability, your child can try out a class before committing to the full session. Contact us to schedule.
What should my child bring to class or camp?
Kids should wear comfortable athletic clothing and gym shoes. For camps, please pack a labeled water bottle and an allergy-free snack or lunch (if full-day). Any additional equipment needed will be listed in the class welcome email.
What happens if a class is canceled due to weather or facility issues?
We notify families by email and/or text as soon as possible. Make-up dates are typically scheduled, and refunds or credits may be issued if a class cannot be rescheduled depending on the location's policy.
Do you host birthday parties?
Yes! We offer customizable birthday party packages with options for outdoor, turf or court rentals and fun upgrades like batting cages, golf simulators, NERF Battles and more. We can also schedule parties off site or at your own home!
How can I contact Hot Shots Sports?
You can reach us by text or call at our coporate line at 773-685-6902, email us at info@hotshots4kids.com, or through the contact form on our website. We’re happy to help answer questions and find the right program for your child.
What makes your programs different from other youth sports organizations?
At Hot Shots Sports, we focus on more than just skill development—we prioritize creating a positive and inclusive environment where every child can thrive. Our programs emphasize character-building, teamwork, and confidence, all while teaching the fundamentals of the sport. Our coaches are trained not only in the sport itself, but also in how to work with young athletes of all skill levels and personalities. We’re passionate about helping kids grow both on and off the field.
How do you group participants—by age, skill level, or both?
Participants are typically grouped by age to ensure appropriate social and physical development. However, for more advanced or specialized programs, we may also consider skill level to provide the best learning experience for all athletes. Our staff continually evaluates participants to make sure they’re challenged appropriately and having fun.
Can parents stay and watch the sessions?
Yes! Parents are welcome to stay and watch most sessions. We often find that younger participants feel more comfortable knowing a parent is nearby. That said, we do encourage a little space to let kids gain independence and confidence. In some cases, especially for older age groups or camp formats, we may recommend a drop-off model. We’ll always communicate this clearly in advance.
Do you offer private or small group training sessions?
Yes, we offer both private and small group training options for athletes who want more individualized attention or are working toward specific goals. These sessions are led by our experienced coaches and can be customized to focus on particular skills or areas of development. Contact us to learn more about availability and pricing.
Are there any multi-class or sibling discounts available?
We do offer discounts for families enrolling multiple children or signing up for multiple classes in a season. Discount details can vary by program and location, so we recommend checking the registration page or contacting us directly for current offers.
What if my child turns the appropiate age in the middle of the session can I still sign her/him up?
Typically, this is a joint decision between us and our partner facility. Most of the time, if it's really close, we will let the child in!
Can my child try a class and see if he/she likes it first?
Yes, you can try a class to see if it's a good fit. Refunds are typically up to the park district, but if a class isn't the right fit, we're usually glad to refund or provide an account credit for remaining classes!
What happens if a class is canceled due to weather or facility issues?
We typically try notify you as soon as possible via email. Makeup dates are always attempted to be scheduled. In the event they can't you would be pro rated for one class of session fee.
How many kids do you need to add a second coach?
We aim for an 7 to 1 player to coach ratio, but also have different coach to player ratios based on the age of the participants and program concept. All programs require two coaches when there are ten or more players in attendance. Sometimes, we will have two coaches for less kids depending on the sport.
I just moved to a new area how can I find Hot Shots Sports classes?
We have all our locations on the website. You can also email us any time at info@hotshots4kids.com and a staff member will call you and walk you through exactly what is being offered near you and when.
